Saudi voice termination, SIP trunking, DID and Toll Free evaluation for international calling, business support, and voice notification workflows.
Request Saudi Route TestingConfirm call direction and compliance first, then compare route quality and billing by network.
Business support, authorized sales callbacks, voice notifications, ecommerce, and regional Middle East communications.
Mobile and fixed termination toward STC, Mobily, Zain, and other Saudi network destinations.
PSTN DID and Toll Free can be evaluated; inventory, features, and KYC depend on the current pre-check.
The Communications, Space & Technology Commission (CST) regulates telecom services and numbering resources.
| Area | Information to provide | How to validate |
|---|---|---|
| Call direction | Saudi mobile, fixed, or Toll Free; inbound, outbound, or two-way. | Build separate test samples by carrier and number range. |
| Caller ID | Local CLI, callback access, or an existing compliant number. | Validate CLI presentation, callbacks, and usage restrictions. |
| Capacity | Daily calls, monthly minutes, peak concurrency, and campaign windows. | Test CPS, concurrent limits, failure codes, and peak stability. |
| Quality | ASR, PDD, MOS targets and acceptable billing increments. | Run A/B route testing with representative traffic before production. |
Public samples from the rate schedule effective April 1, 2026. Prices are USD; inventory, taxes, and final wholesale pricing require confirmation.
| Product | Setup | Monthly | Usage | Billing |
|---|---|---|---|---|
| Saudi PSTN DID | $8 | $106/month | Inbound $0.0686/min; outbound $0.2241/min | 20+20 sec |
| Saudi Toll Free | $457 | $267/month | Inbound $0.2592/min | 60+60 sec |
| Saudi SIP outbound | Account review | Plan review | $0.1615/min | 60+60 sec |
Typical documents include company registration, authorized representative ID, business-use details, and address evidence. Some numbers may add local-entity requirements.
A local number does not automatically permit every outbound use. Confirm caller ID, consent, recording, and opt-out requirements for the workflow.
Evaluate answer rate, delay, audio, CLI, failure codes, and peak-hour stability by carrier and number range, not price alone.
It depends on the number type, intended use, carrier, and current regulation. KYC and inventory should be pre-checked.
Provide call direction, target networks, CLI policy, monthly minutes, peak concurrency, PBX, and billing preference.
Test ASR, ACD, PDD, MOS, CLI presentation, SIP failure codes, and peak stability separately for mobile and fixed networks.