DID Number Service

Local Numbers / DID Numbers

Local number resources in 200+ countries enable your business to serve global customers with a local presence, boosting trust and answer rates

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DID Number Facts

A practical summary for buyers and technical teams evaluating number types, documentation, cost, and use cases.

Best fit

Overseas support hotlines, local caller ID, voice OTP receiving, SMS receiving, regional sales teams, and unified global phone number programs.

Number types

PSTN local numbers, Toll Free numbers, and UIFN numbers are available depending on country, city, and business requirements.

Cost and documents

DID setup from $8 and monthly rental from $6. KYC requirements vary by country and often include business registration and address proof.

Commercial contact

For country inventory, KYC checklists, or activation timelines, use the website contact form.

Core Features

One-stop global number management

200+ Country Coverage

Local number resources covering major countries and regions worldwide. North America, Europe, and Southeast Asia are our core strength regions, with continuous expansion in the Middle East, Africa, and South America.

Multiple Number Types

Supports Geographic (Local), National, Toll-Free, Mobile and other number types to meet diverse business requirements.

Voice + SMS

Numbers support both voice calls and SMS messaging to meet multiple communication needs. Some countries support SMS-to-SIP message conversion.

Fast Provisioning

Standard numbers can be provisioned instantly, while KYC-reviewed numbers take 3-15 business days. API-driven automated provisioning makes bulk purchasing even more convenient.

Number Porting

Supports porting existing numbers in (Port-in) as well as porting numbers out (Port-out). Protects your long-term rights to number resources.

Concurrent Incoming Calls

Each DID number supports multiple concurrent incoming calls (based on SIP trunk capacity) without the need to configure physical lines for each number.

Number Types

Choose the right number type for your business needs

Geographic (Local Numbers)

e.g., New York +1-212-xxx-xxxx, London +44-20-xxxx-xxxx

Tied to a specific city or region area code, ideal for businesses that need to establish a local presence. Some countries require proof of local address.

National Numbers

e.g., UK +44-3xxx, Germany +49-32xx

Not tied to a specific city with nationwide uniform rates. No local address proof required, making provisioning simpler. Ideal for businesses covering an entire national market.

Toll-Free Numbers

e.g., US +1-800/888/877, UK +44-800

Free for callers; the business pays for the calls. Enhances customer service image, ideal for customer support hotlines and after-sales service. Must meet KYC requirements in each country.

Mobile Numbers

e.g., Hong Kong +852-5xxx/6xxx/9xxx

Numbers assigned from mobile number ranges, some supporting SMS. Compliance requirements are typically stricter, and some countries restrict applications to local entities only.

Popular Countries & Regions

The most commonly requested number resources for global businesses

🇺🇸

United States

+1
🇨🇦

Canada

+1
🇬🇧

United Kingdom

+44
🇭🇰

Hong Kong

+852
🇸🇬

Singapore

+65
🇯🇵

Japan

+81
🇰🇷

South Korea

+82
🇦🇺

Australia

+61
🇩🇪

Germany

+49
🇹🇭

Thailand

+66
🇲🇾

Malaysia

+60
🇦🇪

United Arab Emirates

+971

Technical Specifications

Country Coverage200+ countries and regions
Number TypesLocal / National / Toll-Free / Mobile
Voice CapabilitySIP inbound/outbound, G.711/G.729/G.722
SMS CapabilitySMS send/receive (supported in select countries)
Concurrent CallsMultiple concurrent calls per number (trunk mode)
Provisioning MethodAPI / Control Panel / Manual provisioning
Provisioning TimeStandard numbers: instant; KYC-reviewed numbers: 3-15 business days
Number PortingPort-in / Port-out supported (select countries)
Caller IDCustom caller ID display supported (requires compliant numbers)
Emergency CallingE911 supported in select countries (US, Canada, etc.)

Use Cases

Virtual Local Presence

Configure local numbers for international markets so customers can reach your support team by dialing a local number. Boosts local trust and lowers the barrier for customer communication.

Customer Service Hotlines

Provision toll-free or local customer service numbers in multiple countries, all routed to a centralized call center to reduce operational costs.

Call Tracking

Assign dedicated numbers to different advertising channels or marketing campaigns to precisely track call volume and conversion rates for each channel.

Two-Factor Authentication

Send SMS verification codes via local numbers to improve delivery rates and user experience. Compared to international SMS, local numbers offer higher delivery rates and lower latency.

Related Resources

Learn more about DID numbers and related services

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