DID Number Service

Local Numbers / DID Numbers

Evaluate local DID, Toll Free, and UIFN numbers for overseas operations; inventory, voice, SMS, and local CLI depend on country and number type

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DID Number Facts

A practical summary for buyers and technical teams evaluating number types, documentation, cost, and use cases.

Service definition

DID (Direct Inward Dialing) numbers receive calls into an enterprise phone system. The published reference table has 274 DID quotes across 129 countries and regions, not a live inventory. Voice, SMS, and local CLI require separate checks by country, number type, KYC, and carrier policy.

Number types

PSTN local numbers, Toll Free numbers, and UIFN numbers are available depending on country, city, and business requirements.

Cost and documents

Published reference: Kenya PSTN setup $6; US PSTN rental $6/month; these prices apply to different destinations and products. April 1, 2026 rate table; confirm inventory, KYC, and contract terms.

Commercial contact

For country inventory, KYC checklists, or activation timelines, use the website contact form.

Core Features

One-stop global number management

Country-Level Quotes

The reference table lists 274 DID quotes across 129 countries and regions. 200+ describes the overall voice-route network, not DID availability in 200+ countries; confirm inventory separately.

Multiple Number Types

Supports Geographic (Local), National, Toll-Free, Mobile and other number types to meet diverse business requirements.

Voice + SMS

Confirm voice and SMS separately by country, number type, and carrier. Not every DID supports both voice and SMS, SMS sending and receiving, or SMS-to-SIP conversion.

Fast Provisioning

Standard numbers can be provisioned instantly, while KYC-reviewed numbers take 3-15 business days. API-driven automated provisioning makes bulk purchasing even more convenient.

Number Porting

Supports porting existing numbers in (Port-in) as well as porting numbers out (Port-out). Protects your long-term rights to number resources.

Concurrent Incoming Calls

Each DID number supports multiple concurrent incoming calls (based on SIP trunk capacity) without the need to configure physical lines for each number.

Number Types

Choose the right number type for your business needs

Geographic (Local Numbers)

e.g., New York +1-212-xxx-xxxx, London +44-20-xxxx-xxxx

Tied to a specific city or region area code, ideal for businesses that need to establish a local presence. Some countries require proof of local address.

National Numbers

e.g., UK +44-3xxx, Germany +49-32xx

Not tied to a specific city with nationwide uniform rates. No local address proof required, making provisioning simpler. Ideal for businesses covering an entire national market.

Toll-Free Numbers

e.g., US +1-800/888/877, UK +44-800

Free for callers; the business pays for the calls. Enhances customer service image, ideal for customer support hotlines and after-sales service. Must meet KYC requirements in each country.

Mobile Numbers

e.g., Hong Kong +852-5xxx/6xxx/9xxx

Numbers assigned from mobile number ranges, some supporting SMS. Compliance requirements are typically stricter, and some countries restrict applications to local entities only.

Popular Countries & Regions

The most commonly requested number resources for global businesses

🇺🇸

United States

+1
🇨🇦

Canada

+1
🇬🇧

United Kingdom

+44
🇭🇰

Hong Kong

+852
🇸🇬

Singapore

+65
🇯🇵

Japan

+81
🇰🇷

South Korea

+82
🇦🇺

Australia

+61
🇩🇪

Germany

+49
🇹🇭

Thailand

+66
🇲🇾

Malaysia

+60
🇦🇪

United Arab Emirates

+971

Technical Specifications

Published DID Quote Coverage129 countries and regions, 274 quotes; inventory and capabilities require confirmation
Number TypesLocal / National / Toll-Free / Mobile
Voice CapabilitySIP inbound/outbound, G.711/G.729/G.722
SMS CapabilitySMS send/receive (supported in select countries)
Concurrent CallsMultiple concurrent calls per number (trunk mode)
Provisioning MethodAPI / Control Panel / Manual provisioning
Provisioning TimeStandard numbers: instant; KYC-reviewed numbers: 3-15 business days
Number PortingPort-in / Port-out supported (select countries)
Caller IDCaller ID subject to number authorization, destination, and carrier policy
Emergency CallingE911 supported in select countries (US, Canada, etc.)

Use Cases

Virtual Local Presence

Configure local numbers for international markets so customers can reach your support team by dialing a local number. Boosts local trust and lowers the barrier for customer communication.

Customer Service Hotlines

Provision toll-free or local customer service numbers in multiple countries, all routed to a centralized call center to reduce operational costs.

Call Tracking

Assign dedicated numbers to different advertising channels or marketing campaigns to precisely track call volume and conversion rates for each channel.

Two-Factor Authentication

Local numbers confirmed as SMS-capable may be used for verification codes, subject to number capabilities, permitted use, and destination delivery testing.

Related Resources

Learn more about DID numbers and related services

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